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Adding to ATEM media pool problem

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  • Adding to ATEM media pool problem

    Hi,

    I just acquired a new ATEM TV Studio.Set everything up and it's running beautifully EXCEPT I can't seem to add content to the media pool/players. At this point, I'm just trying to load the sample TGA images.Whenever I do so the software bails out of the media tab with the dialog box to set the IP address (see attached image).
    As noted, everything else is running perfectly. This is using the very latest version of the software just downloaded from the website.Also, if this helps, I noticed two more things about this:
    1) The Photoshop export extension also doesn't work.
    2) The Media Pool does track the activity from another control panel workstation (IE, I can see adds and moves from another computer).Running on a Dell Precision M4500, Windows 7/64 bit.
    Thoughts?


    Please help.

    I did not find the right solution from the internet.

    References:
    https://forum.blackmagicdesign.com/v...hp?f=18&t=9315
    Animated video quote

    Thanks!
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