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IT Help Desk Services

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  • IT Help Desk Services

    ExterNetworks offers IT Help Desk Services strictly bound by written guaranteed service levels. At each tier, prescribed time bands maintain stringent time bands to determine if an issue must be resolved or escalated. These internal operational procedures are used as a double measure to ensure expedient resolution in line with customer SLA commitments.
    Our commitment is a transparent account of all IT Help Desk Support functions we perform available in comprehensive reports providing you with the latest performance metrics.

    We use innovative tools, industry best practices and smart processes providing unmatched IT Help Desk Support Services and ticketing systems at affordable prices.

    Know more here - IT Help Desk Services
    ExterNetworks is a Managed service provider offering 24/7 network monitoring, noc services, IT help desk services & On-Site Installation services to companies of all sizes.